Requesting swap days and extra days
Dear parent,
From the 1st of january 2019 our parent portal 'Mijn Partou' has new functionalities. From this day it’s possible to request swap days and extra days of childcare, via our app or web portal. If a request is possible, the employees on your group will approve this via the portal. If you report your child absent via the parent portal, you will see the absent hours in your 'credits'. With this credits you can purchase another childcare day at a later date.
In this manual you can read all conditions for reporting your child absent, credits and requesting swap days and extra days. In addition, we give a brief explanation of the new functionalities.
Do you want access to the portal?
Are you not using our parent portal yet? In the last week of December, all parents who have not activated their account yet will receive a new activation email.
You can enter our portal via the Konnect OuderApp, which you download from the App Store or Google Play Store. You can also log on via the web portal: https://partou.ouderportaal.nl.
If you have any questions about our parent portal, send us an e-mail via mijnpartou@partou.nl. We are happy to help you. More information can be found on our website.
We wish you a lot of success and ease of use!
Kind regards,
Ingrid van der Pijll
Manager Customer Service